Sun Country Airlines EWR Terminal

Sun Country Airlines operates out of Terminal B at Newark Liberty International Airport (EWR), offering flights to various domestic and international destinations across North America. Known for its budget-friendly approach, Sun Country Airlines EWR Terminal focuses on a streamlined travel experience, allowing passengers to enjoy essential services and modern amenities. Newark’s Terminal B supports both domestic and international travel, and is equipped with a range of facilities tailored to the needs of today’s travelers. Here’s a detailed guide for navigating Sun Country Airlines at EWR, covering everything from check-in and security to terminal amenities and transportation.

1.

• Terminal Overview: Sun Country Airlines is located in Terminal B, one of the three main terminals at Newark Liberty International Airport. Designed to serve both domestic and international passengers, Terminal B is an ideal choice for travelers who value convenience and efficiency.
• Check-In Options: Sun Country offers multiple options for check-in to accommodate different passenger needs:
  • Online Check-In: Travelers can check in up to 24 hours before departure through the Sun Country website. Online check-in allows passengers to skip the lines by printing boarding passes at home or saving them to their mobile devices.
  • Airport Check-In Counters: For passengers who prefer in-person check-in or need to check bags, Sun Country’s counters are located conveniently within Terminal B. Airline staff at these counters assist with ticketing, baggage check, and other travel inquiries.
  • Self-Service Kiosks: Self-service kiosks are available near the check-in counters, allowing travelers to print boarding passes and baggage tags on their own, making it a quick and efficient option for those traveling light.

2.Security Screening

• Security Checkpoints: Terminal B is equipped with several security lanes to expedite passenger flow, including standard TSA lines and TSA PreCheck lanes for eligible travelers. TSA PreCheck provides a faster, more convenient screening experience for those who have enrolled, reducing wait times and eliminating some of the usual screening procedures.
• Arrival Time: To ensure a smooth experience, Sun Country encourages passengers to arrive at the airport at least two hours before domestic flights and three hours before international flights. Arriving early allows adequate time for check-in, security screening, and finding your gate.

3.Baggage Policies and Assistance

• Baggage Allowances: Sun Country’s baggage policies vary by fare type, with details available on the airline’s website. Generally, passengers can bring:
  • One personal item (such as a small backpack or purse) that must fit under the seat in front.
  • Carry-On Bags and Checked Baggage: Additional fees apply for carry-on and checked bags, which vary based on the destination, weight, and fare class.
• Baggage Drop-Off: Checked bags can be dropped off at the Sun Country counters in Terminal B. It’s advisable to check Sun Country’s baggage policies ahead of time to avoid additional charges for oversize or overweight items.
• Lost Baggage Assistance: For any issues with lost or delayed luggage, passengers can contact Sun Country’s baggage service desk located within Terminal B. Claims for lost items can also be filed through Sun Country’s website or customer service number.

4.Terminal Amenities and Facilities

• Dining Options: Terminal B offers a variety of dining choices, from quick-service cafes to sit-down restaurants, catering to different tastes and preferences. Options range from fresh coffee and pastries to full meals, ensuring passengers can find something satisfying before boarding. Terminal B’s layout provides accessible dining options near the gates for a convenient pre-flight experience.
• Shopping Opportunities: Sun Country passengers can take advantage of a range of retail options, including travel essentials, bookstores, souvenir shops, and duty-free stores. These shops provide everything from last-minute travel items to gifts and personal items for international travelers.
• Wi-Fi and Charging Stations: Complimentary Wi-Fi is available throughout Terminal B, allowing travelers to stay connected while they wait. Charging stations are strategically placed near seating areas and gates, making it easy to keep devices powered during the layover or wait.
• Lounges: Although Sun Country does not operate its own lounge at EWR, Terminal B houses several independent lounges. Accessible through memberships, certain credit cards, or for a day-use fee, these lounges offer comfortable seating, refreshments, Wi-Fi, and quiet spaces, ideal for travelers looking to relax before their flights.

5.Customer Service and Assistance

• Sun Country Customer Service Desk: Located near the check-in area, Sun Country’s customer service desk provides assistance with flight bookings, modifications, and general inquiries. Knowledgeable staff members are available to assist with any travel-related questions and offer information on connecting flights, gate assignments, and more.
• Bilingual Support: The Sun Country desk in Terminal B has bilingual staff fluent in both English and Spanish, allowing for effective communication with a wide range of passengers.

6.Accessibility and Special Assistance

• ADA Compliance: Terminal B is fully compliant with the Americans with Disabilities Act (ADA), ensuring facilities and services are accessible to passengers with mobility challenges or other special needs. Accessible restrooms, elevators, ramps, and designated seating areas are available throughout the terminal.
• Special Assistance Requests: Sun Country offers wheelchair assistance and support for passengers with disabilities. Travelers can request these services during booking or by contacting Sun Country at least 48 hours before their departure to ensure proper arrangements.
• Additional Accessibility Services: The terminal also features service animal relief areas, accessible parking, and assistance options for hearing and visually impaired passengers, ensuring all travelers can navigate the terminal comfortably.

7.Parking and Ground Transportation

• Parking Options: Newark Liberty offers a variety of parking options, including short-term, daily, and economy parking lots. Shuttle services or connected walkways make it easy to access Terminal B from these parking areas.
• Ride-Sharing and Taxis: Passengers can easily arrange for rideshare pickups, taxis, and shuttle services outside Terminal B, offering convenient transport to New York City and nearby areas.
• Public Transportation: The AirTrain Newark provides an easy link to NJ Transit and Amtrak trains, which connect to various destinations in the region, including New York City, Philadelphia, and other major locations. Travelers can board the AirTrain to reach the terminal quickly and efficiently.

8.Nearby Accommodations

• Newark Liberty International Airport is close to several hotels, many of which offer shuttle services to and from the airport. This is convenient for travelers with long layovers, early flights, or unexpected delays, providing comfortable accommodations within a short distance from the terminal.

9.Tips for Sun Country Passengers at EWR

• Monitor Flight Status: Flight schedules can change due to weather or other factors. Passengers should regularly check flight statuses through the Sun Country website, mobile app, or EWR’s flight information screens.
• Download the Sun Country Mobile App: The Sun Country app enables mobile check-in, boarding pass storage, and real-time updates on gate changes, making it an essential tool for travelers.
• TSA Compliance: To expedite security checks, passengers should adhere to TSA regulations, such as placing liquids in a quart-sized bag and removing laptops for screening.
• Arrive Early: Arriving early is particularly helpful during peak travel seasons or times of high airport traffic. Sun Country recommends at least two hours for domestic flights and three hours for international flights.

10.Contact Information and Operating Hours

• Sun Country EWR Office: For specific inquiries, the Sun Country office and check-in counters are located in Terminal B. While hours may vary, travelers can contact the Sun Country customer service team directly or check the airline’s website for current hours and any additional information.

Conclusion

Traveling with Sun Country Airlines from Newark’s Terminal B is designed to be an efficient and pleasant experience. With accessible check-in options, diverse dining and shopping amenities, and multiple ground transportation links, Terminal B provides a welcoming environment for travelers. Sun Country’s customer service, baggage assistance, and accessibility support enhance the convenience and ensure a smooth journey for all passengers. By following recommended check-in times, monitoring flight updates, and taking advantage of terminal amenities, passengers can make the most of their time at EWR while preparing for a comfortable flight. Sun Country’s Newark team is readily available to help, creating a seamless travel experience from check-in to takeoff.