6.1 All-In-One Holiday Packages and Self Drives, fully arranged and serviced by Guide to Iceland, are:
6.1.1 Products lasting for two days or more displayed on the site with a best price guarantee by Guide to Iceland specifically.
6.1.2 Products planned by travel planners at Guide to Iceland and arranged in a set itinerary, and never by other companies listed as the owner of the price guarantee.
6.1.3 Products that come with a Guide to Iceland itinerary and marked specifically by an agent overseeing for that package.
6.2 Similar products serviced and planned by other operators, even though listed on the site, are not considered to be All-In-One Holiday Packages or Self Drives, and separate terms apply.
6.3 Guide to Iceland All-In-One Holiday Packages and Self Drives do not include international flights other than specifically listed in the listing of included items. We do not handle bookings of any international flights other than those already listed in holiday packages/self-drives.
6.4 If you are booking an All-In-One Holiday Package or Self Drive with Guide to Iceland, accommodation will be arranged as follows:
6.4.1. Super Budget level accommodation is set in dormitories or rooms with shared facilities, regardless of the number of participants. Budget level accommodation, Comfort level accommodation and Quality level accommodation will be arranged as follows: A single traveller will receive a single bedroom. Even number groups will be set at twin/double rooms, and odd numbers at extended twin/double and/or a triple. Different arrangements can be made, but please note that fees might apply.
6.4.2 Accommodation for children and teens is always arranged so that they lodge with their guardians, either in a baby cot or an additional bed in the room. Should the number of children/teens exceed the number of adults travelling with them, the exceeding number of children/teens are subject to full adult prices.
6.5 Changes and Cancellations of All-In-One Holiday Packages and Self Drives
6.5.1 If required, we can change or rearrange your booking but costs can change accordingly with your new details, depending on hotel rates, car rentals etc. In that case we will either notify you about the increased costs or refund you the difference. No changes can be made within seven days of arrival
6.5.2 In case of changes Guide to Iceland cannot guarantee the same lodgings or tour operators stated in the original package.
6.5.3 If an All-In-One Holiday Package or Self Drive is significantly changed from the original package setup/route as offered on the site, the product is considered to be a tailored tour and might be subject to a 15% of the total of package price as service fee. This does not apply to added nights at the end or at the beginning of an All-In-One Holiday Package or Self Drive.
6.5.3.1 A significant change refers to all changes that mean rearrangement or rerouting of one day or more within a package. This does not apply to nights added to the holiday package/self-drive, only changes within the tour as set.
6.5.3.2 Changes of a specific item inside a package, e.g. changes to tickets to the Blue Lagoon, might be subject to fee.
6.5.3.3 Should two groups wish to book separately but travel together, they should inform travel agents of this prior to booking. If a co-travel request is sent after the booking process has been finished, the change to a package is counted as a tailoring and is subject to 15% service fee.
6.5.4 Cancellations of All-In-One Holiday Packages and Self Drives are possible up until seven days before arrival. In case of such cancellations, 15% of the total price is non-refundable, and covers work put into creating the itinerary, and subsequently the work needed to cancel bookings already made. Cancellations requested within seven days of arrival are not eligible to any refund.
6.5.4.1 You can always request to cancel All-In-One Holiday Packages or Self Drives with a full refund within 24 hours from booking. We will then do our best to refund you the full payment. Please note that in some cases, All-In-One Holiday Packages and Self Drives include tours with non-refundable deposits, that might cause us to be unable to refund you the full amount.
6.5.5 If a client has purchased the Cancellation Insurance with his All-In-One Holiday Package or Self Drive, a cancellation can be requested 48 hours prior to departure for a full refund of price. The Insurance is available in the booking process and cannot be added after a booking has been made. The insurance is non-transferable between individuals or products. Please note that the cancellation insurance in non-refundable.
6.5.5.1 The Cancellation Insurance does not cover partial cancellations or specific activities/items within All-In-One Holiday Packages and Self Drives bookings.
6.5.5.2 Cancellation insurance can be added to your package up to 24 hours from initial payment of the booking or reservation. You will need to request it via email to info@guidetoiceland.is. It is not possible to add the cancellation insurance outside of this timeframe.
6.6 In cases where All-In-One Holiday Packages and Self Drives are disrupted due to official road closure or Act of God, Guide to Iceland will reroute and or rearrange to the best of their abilities and assist with cancellations, making partial refunds when applicable and full refunds when applicable.
6.7 Guide to Iceland reserves the right to rearrange itineraries listed on our site to better fit to your flight times, and to arrange accordingly to seasonal conditions