Guide to Iceland review
We would like to show our great appreciation and thanks to Guide to Iceland customer support team for their excellent service. It was such a pleasure of working with them. With the help of their superb customer service, excellent documents, high level of professionalism, we were able to manage, execute and complete our 14 days all around Iceland self driving trip successfully! It is our best trip ever! Specifically,
1. Customer support:
Guide to Iceland has a 24 hours supporting team. Before the trip, we requested numerous changes to our 14 days self driving trip package, including changes from dates, hotels, car, places etc. They always responded quickly, patiently and provided the solutions to our satisfaction. After the trip, they continue following up on any open issues and closed them quickly and smoothly.
2. They provide two excellent documents: A. PDF doc where you can find a clear driving map, direct contact info to all the 3rd party activity providers and hotels, as well as a brief introduction to each place you will visit. We printed out and check it everyday. B. An online version itinerary organized on a daily bases, as well as an interactive overall map. Most useful tool is the driving direction link that connects to Google map. 3. Guide to Iceland has so many packages to choose with a great flexibility to modify. You can find long or short tours, you can config your own package. Comparing to other company or booking the tour yourself, their cost is reasonable, if not lower. Most of the hotels are good and even better than you can find by your own.
At the end, we are very happy and satisfied with this trip. We’d like to express our sincere gratitude to the team and will work with them again in the future.
