Hajnalka Erdei
Unfortunately, the tour we had paid for departed with a delay of nearly an hour—a fact we only discovered upon arrival at the scheduled departure time. This disrupted our entire day’s itinerary, as well as other pre-booked activities, meaning we couldn't visit everything we had planned for that day. Since our accommodations were already booked, those missed activities and sights could not be rescheduled. Furthermore, the entire "ice cave" tour is a scam; the actual attraction lasts only about 5 minutes and bears no resemblance to the photos used to promote it. In short, it was an immense disappointment for us—a family of four.
