Icerental 4x4

Fantastic service! We had concerns about our original car and, no questions asked, a replacement was brought to our location immediately! Highly recommend

取车的时候工作人员有具体说明注意事项。价格也比同行有优势。取车的过程也比较快。车上有不少划痕，但是还车时没有任何争议。凌晨还车也很顺利。因为没买全额保险，所以他们有在信用卡里扣除押金。现在在等押金返还到我的信用卡。When picking up the car, the staff provided specific instructions and precautions. The price also has an advantage over peers. The process of picking up the car is also relatively fast. There are many scratches on the car, but there was no dispute when it was returned. Returning the car in the early morning also went smoothly. Because they did not purchase full insurance, they deducted the deposit from their credit card. I am currently waiting for the deposit to be refunded to my credit card.

We had some interesting experiences with this company, so I wouldn't recommend them, but they weren't all that bad in the end. They were the best price and so we snagged the booking what we could a few months before the event. They did inform us when things changed a bit with the booking. Unlike all of the other car rental agencies out there, we couldn't find theirs when we got our baggage at the airport. We had to get help from the help desk to figure out how to get a hold of these people, which entailed finding someone who was holding a cardboard sign and then waiting 15 minutes with her until all the other passengers were there. Once we had all groups together, she told us that only *one* person from each group was able to come with her, splitting each group up without any prior knowledge. Some of the people in my party had phones with data, and some of us did not. I was given a phone that had data but unfortunately it wasn't working in that range of the country so I had no way to get my way back to the airport to pick up my friends once I had my car, which was extremely stressful. Thankfully I was able to follow someone back and try to remember the route as best I could. We had no issues with our vehicle itself besides it being dirty on the outside; the windows were so dirty my friend couldn't see out of it to admire views as we drove the country. We had to roll the windows down. It also makes it harder to tell if things are damaged or if it's just a caked later of dirt they didn't wash off the sides. The best cleanliness they could muster was spraying down the floormats, which were still wet and had water inside the crevices when I took the vehicle. It didn't come freshly washed and ready, which I really would have preferred. The last thing to comment was the $2500 "charge hold" on my credit card for almost a week after getting the car back to them. Seriously?? That's an insane amount. We rented cars in Ireland and Scotland and didn't have that type of hold on our account. Those three things make me dislike my experience a lot. Aside from those though, things went smooth and fine enough. I just wouldn't use them again if I come back.

Bardzo mila i fachowa obsluga. Caly proces odbioru, przekazania jak i odbioru auta przebiegl bez zadnego problemu. Pelen profesjonalizm. Na pewno kolejnym razem skorzystam z uslug tej wypozyczalni.