Customer reviews
Read first hand reviews by customers from across the world
Great service! Great price, Great car!! You Can book without hesitation!
Iceland was a once in a lifetime trip for us, a couple from sunny San Diego, California! We survived multiple whiteout blizzards in our trusty, brand new Yaris thanks to its GPS and snow tires! Customer service was fantastic, they were helpful from dropoff in downtown Reykjavik to pickup (conveniently) at the Blue Lagoon. Thanks for the wonderful service, can't wait for nex time!
After being on a plane for 11 hours (when the flight was only supposed to be just over 2 hours) we were tired, hungry and annoyed to say the least. But when we got off the flight we were greeted by a woman who couldn't have been more nicer; she made the whole bad flight experience disappear. The people that dealt with us were nothing but great. The woman who greeted us off the plane had also recommended a few places to see and we fitted it into the holiday and it was amazing. The man who did the paperwork with me explained everything very well. When we got to the car he showed me 2 minor scratches on the car. He even took out a torch so I could see them. He then showed me the paperwork to show it was already marked in. The car was fantastic, clean, smelled great and had everything we needed. We got plenty boot space and seat warmers which was a god send after being outside for a long time. The only fault I could say was the GPS. If you didn't know how to spell the place in perfect Icelandic it didn't come up so used my phone for most of the trip. Could have alot more better pre-planned destinations in it. Anytime we had any questions and phoned the office (24hours) they where happy to help. Has to be the best customer service I have ever came across. Now the price was amazing, they where the cheapest and most reliable I could find and I spent days looking. The cost of the car, all insurance's and the GPS was the best I could find by far. I have already recommended Guide to Iceland and Lagoon to some friends that might go to Iceland. When I come back to Iceland I wont even look any where else for a car I'll go straight to this website. Thanks very much, you made our holiday so much easier and most likely better!
It was perfect. Car was good, cheap and service was very friendly and helpful. The pick-up worked well, and the guys bring me thre car just on my hostel's front door. I have nothing bad to say to this company. Greetings from Finland! -Helena















