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Frequently Asked Questions

About Vacation Packages in Iceland

Vacation packages are pre-planned holidays in which all your accommodation, airport transfers and guided tours are organised for you before arrival.

These packages are the perfect holiday choice should you want to see and do as much during your vacation as possible, without having to worry about the many problems associated with finding the right tours and activities and squeezing them into your time-frame.

1. Can I add extra days to the package?

Yes, after you make the reservation, you will be contacted by your travel agent who can accommodate your requests.

2. Can I add an extra person to the package?

Yes, but please do so as soon as possible so that your travel agent can make all the necessary arrangements.

3. Can I change the dates of my package after I have made the booking?

Yes, but there is a 15% service fee.

4. Will we be using the same pickup bus every day?

Vacation packages are made up of day tours from various operators, and different buses, therefore, may be used for the pickups. For each tour, the operator's information will be listed at the top of your voucher.

5. What happens if my pick up is late?

Please contact the operator directly. The contact information—phone number and email address—is listed at the top of your voucher.

6. What is the group size during the tours? How big are the buses?

This depends on the specific tours you are partaking in, but the vast majority of tours in vacation packages are operated in minibuses that can accommodate up to 19 passengers.

7. Can I add an extra activity to the package?

Yes, simply specify which activity you wish to add, and your travel agent will include it in the package and send you the payment link.

8. Is the payment link secure?

Yes, the payment link is secure. You can pay directly using the link, and as soon as the payment has been made, your changes will be secured.

9. How does your cancellation policy work?

You receive an 85% refund as long as you cancel more than seven days before the start of your vacation package. If you purchase the cancellation insurance when you make your reservation, you can cancel up to 48 hours before the start of your vacation package and receive a full refund. The price of the cancellation insurance is 5,000 ISK per person, and this insurance is non-refundable.

10. What is the cancellation insurance?

The cancellation insurance allows you to cancel your booking up to 48 hours before departure and receive a full refund. The insurance costs 5,000 ISK per person and it can be purchased during the booking process. The insurance fee itself is non-refundable. If you want to enforce the insurance, please contact your travel agent via email with a notice of over 48 hours. The insurance only covers a full refund; no partial refunds are possible. If one of the travellers in a group wishes to cancel, the proportional part of the trip for the full cancellation will be refunded to cover that person. The insurance must be bought when the package is originally purchased. You cannot add the travel insurance after the package has been bought. If you decide not buy the insurance, the normal terms and conditions apply to your booking.

11. Can I purchase the cancellation insurance after I make my booking?

Unfortunately, it is not possible to purchase the cancellation insurance after you make your booking.

Customer reviews

Read reviews by travellers from across the world

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We recently returned from a ten day self guided tour of Iceland through Guide to Iceland. I could gush for an extended time about Iceland and this trip. The experience was exemplary! Iceland is an amazingly beautiful place that should be on everyone's travel list. Iceland is a physically stunning place that amazed at every turn in the road. From the volcanic environments, the mountains, glaciers and fjords there is an ever changing landscape that keeps you engaged and thrilled. The people are friendly and the food is great. The self guided tour let us pick and choose what we wanted to see and at our own pace. The hotels were welcoming and gracious. The distance between hotels were well paced for our travels. We would do this all again without hesitation. We'll definitely be back to Iceland.

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8 Day Summer Package | Best Attractions

4.8 average rating | 14 reviews

8 Day Summer Package | Best Attractions

My experience in Summer 8-Day Best Attraction Tour Package was excellent! Besides the typical activities such as Blue Lagoon hot bath, Golden Circle, Black Sand Beach, Glacier Lagoon, Myvatn Lake hot bath and sight seeings, we also took Glacier Hiking, Into the Volcano and Ice Tunnel walk. They were really a life time experience.Before I booked the trip I did a lot of studies about Iceland and their attractions. However, the real experience was far beyond my expectations! The glacier hike was a real challenge for me. It was a rainy day, windy and cold. Even with all the gears we had, it was not an effortless activity. It made me appreciate God's enormous creation and how tiny we are.It also gave me new perspective of how hard it was for the early settlers. The tour guide Christian was great! He is not only experienced, knowledgeable but also caring and considerate. It was a challenging activity but I enjoyed a lot. I would recommend to anyone who is still in good health to take this adventure. However, this is not for small children. We also took and tour Into the Volcano that erupted 4500 years ago and is inactive. The volcano was awesome and pretty. The technology to get down the bottom of the volcano was interesting, the hiking from the base camp was worthwhile, we hiked across the N.America and Euroasia tectonic plates on snow and rocks. Once got to the entrance area, a delicious hot soup/drink was waiting for us. The tour Operator TripAdvisor crew were fantastic. Too bad I did not ask their names. I would highly recommend this tour. The ice tunnel/cave tour is worthwhile too. The tunnel will disappear in 50-60 years. It is better now than later to visit. Overall,I enjoy this oncein a life time tour very much. I appreciate the agents Emla and Olafur's help in making my final decision on what activity and tours to take. Lily Tu

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6 Day Summer Package with Jokulsarlon Glacier Lagoon

4.9 average rating | 15 reviews

6 Day Summer Package with Jokulsarlon Glacier Lagoon

We had an awesome time in Iceland thanks to the coordination of tours and accommodation provided by Guide to Iceland. The Troll Expedition Golden Circle tour guided by Hugi was phenomenal; as was the 2 day Southern Coast tour guided by Lisa. The Snaefellsnes Peninsula tour on April 25, 2018 was led by a guide who did not share much information nor stop at all of the places described in the itinerary. Of course the Blue Lagoon was amazing, and Reykjavík was a delightful city to explore. I would highly recommend this adventure to anyone!

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I signed up for the 8 Day Circle Driving tour. Had a fantastic time. My guide Wiktoria was very helpful throughout. Highly recommend this

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8 Days / 7 Nights Self Drive Tour | The Ring Road & Golden Circle

4.7 average rating | 33 reviews

8 Days / 7 Nights Self Drive Tour | The Ring Road & Golden Circle

We signed up for the 8 day Circle Tour. We liked the freedom that this gave us. We got a car and hotel reservations, but we could decide which sights we wanted to visit and for how long and we could set our own pace for each day. The hotels ranged from refurbished historic buildings to ultra-modern new hotels. They were all clean and comfortable and the breakfasts they provided were all tasty and filling. There is too much of Iceland to see in eight days, but this tour gave us a chance to sample it all. I highly recommend it. Thank you Guide To Iceland.

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8 Day Summer Package | Best Attractions

4.8 average rating | 14 reviews

8 Day Summer Package | Best Attractions

It was a great trip that we never had ! If possible, we would like go to Iceland again

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Overall, it was a fantastic 3 day tour . Although the weather is changeable, our tour guide Heimir rearrange the order of the stops flexibly to make sure we could join both glacier hiking , ice cave and other spots. To be honest, I felt a little disappointed about the glacier hiking due to the time we staying on the glacier. The time was quite short but I thought is was disrpted by the bad weather. The storm came right away when we arrived the parking lot. As for ice cave, we were really lucky to see a quite big and beautiful one . And we had enough time to take pictures in the cave and there were only our group. We finished these two activities on the second day because the weather was awful on the third day. Besides, we were unlucky that it wasn’t the right time to see the dimonds on the beach ,which I eager to see, however; our gide Heimir took us to another place th see the dimonds near the glacier . Dimonds there were really spectacular and was one of my favorite spots in Iceland . To conclude, I felt thankful for the all arrangement of our guide , or we might miss those activities and amazing sceneries if I we went by ourselves . I definitely satisfy this 3 day tour!

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Our tour was in early March 2018. We were lucky with the weather and it was beautiful every day. The tour was easy to setup up just note the communications might not be immediate depending on time zone (I am in US). It did not affect any of the travel. I recommend at your hotel to ask where the tour buses pick up passengers. Ours was not clear and our guide Sveinbjorn had to search us out. Sveinbjorn was a fantastic guide. Was a safe driver and could definitely relax and watch the scenery without worry. He takes pride in his country and enjoys talking about it with a passion. He made sure were on time and had it set where we arrived earlier at places then other tour groups which made it easy for us to get around. If the place was dangerous he made sure the group knew (multiple times). What I liked is I learned more about Iceland from him then any other resource. Now more about the trip. Each day we were on the road by 8 local time so the day starts early. All the hotels were nice and there were some brand new ones. A travel note is once you are at a hotel expect to be there and no other exploring since they are isolated. I personally was nervous about hiking the glacier but our guide (did not remember his name) kept me at ease and it was a great experience. The ice caves were fantastic and a lot of it was due to our guide Faye. She kept us entertained and played Icelandic rock music for us. All the places we stopped were interesting and we were glad we did the extended tours to the east side of the island (away from most of the tourists). I think my only frustrating thing was the end of the tour from Akureyri back to Reykjavík. We did not spend any time in Akureyri because our plane left about 11:00am local time. Might have been nice to seen more of Akureyri. And once we arrived back in Reykjavík we assumed there would be transportation since the tour asked where we were staying once we got back in Reykjavík but we had to find it ourselves. Plenty of taxis just be aware. I recommend a new visitor to the island to use a tour company and I think you will enjoy your stay

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8 Day Winter Excursion | Guided Circle of Iceland Minibus Tour

4.9 average rating | 17 reviews

8 Day Winter Excursion | Guided Circle of Iceland Minibus Tour

We joined the 8-day tour with our guide Svein in March, hunting for amazing Aurora and beautiful landscapes. In the end, I left my camera on the minibus. Svein was so kind to send it back to me. I was really appreciate it.

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I really want to take the time to write a proper review for this awesome tour. I just got back home to the USA last night, and am off again tomorrow on a business trip to TX, so this has to be brief right now! It's not difficult to give this tour 5 stars ! Our guide, Olafur Valtyr Rognvaldsson (better and more easily known as OLI) was awesome! He kept us entertained throughout the tour, and was a font of all knowledge relating to Iceland and its heritage. He was also our driver (we did not have both a driver and a guide, Oli did double duty) and we felt very safe with him driving through the snow and rain. I was glad I was not driving in that! Our minibus seated 20, and there were 18 of us on the tour, so it was a little snug in the bus, but not too bad. (The worst part was the couple who kept eating dried fish - the smell of very fishy dried fish in a warm bus was a little nauseating to say the least!) Oli was pretty good at keeping us on schedule, and was very flexible in moving things around so that we were able to see all the major sites in reasonably good weather. We did the Ice Cave Walk on the second day rather than the third day to take advantage of the fact that it was the end of the season and it would be closing on our last day. We also went to a different glacier from the original one on our schedule because the snow was coming down thick and fast on the one we were supposed to climb and it would not have been a pleasant trek. We had an awesome guide for the glacier walk - he made sure we were all safe, and gave us lots of information about the glacier. We also had the opportunity to sample nature's 'champagne' - 700yr old crystal clear ice! Big G (our guide) climbed up a ways to hack out some clean and clear ice for us to try. We were glad of it at that point, as the climb up the glacier left us all hot and sweaty, despite the cool weather! All of the areas we visited were outstanding. The waterfalls, the beaches, the national parks were spectacular and we had plenty of time at each to enjoy the sites. The Geyser was interesting ... I expected something like Old Faithful, but it was a much tamer version! Still fun, though! One of the most fun parts of the trip was when Oli took us to a 'secret' waterfall - we waded through a stream and climbed over rocks to get through an opening and when we entered through the gap in the rocks, there was a fantastic waterfall hidden from the road. Really cool way to end our tour! Oli also took us to see the Icelandic horses, which wasn't technically a part of the tour, but was a testament to his flexibility and him wanting us to have a great experience. He also pointed out a great place to see the Aurora, but unfortunately, we had cloud both nights and so we were not able to view that natural phenomenon. Although we were there at the beginning of April, it was still pretty chilly in the mornings and evenings, and when the wind blew it was bitingly cold! I was pleasantly surprised with the quality of the two hotels we stayed in. Both were very clean, and while the rooms were small, modern and minimalist, they were very comfortable. Be warned, though, that the food in the hotels is VERY expensive! We were a captive audience at the first hotel and dinner was $US44 a person - a small bbq chicken breast, three boiled potatoes and a scoop of boiled vegetables!! Tasty, but extortionately priced for what really could only be described as Diner food. The second hotel, in Hofn, was expensive too, but the food was stellar and much better value than the first hotel. Regardless, both hotels were very nice and food in Iceland is very expensive everywhere. The breakfasts in both hotels were very nice and you could certainly eat a substantial amount to keep you going throughout the day. I would, without a shadow of doubt, recommend this tour if you want to experience Iceland at its best. Our guide, Oli, was excellent and from what I am reading from other reviews, so are all the other guides used by Aurora Hunters. But, of course, we think we got the best one!!! Thanks to Oli (Olafur Valtyr Rognvaldsson - I sure hope I spelled that correctly!) we had a fantastic trip.

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7 Day Northern Lights Self Drive Tour | Destination Ice Cave

4.8 average rating | 92 reviews

7 Day Northern Lights Self Drive Tour | Destination Ice Cave

Just came back from the tour and everything was great. The whole trip was well organised and we were also very lucky with the weather .... I'm sorry to say it is of great importance. We started early and I strongly recommend to do that to beat the biggest crowds. Do double check the roads while you have Wifi as the GPS took us on a closed road and we ended up doing a little 100 km detour... We had the comfort package and all hotels were great except the last one. First five nights were all at nice clean hotels but the last one in Reykjavik was at the Fosshotel Baron, great location but not very updated or clean. Definitely not a comfort hotel but more of a budget. As many others noted food is expensive, even if you eat hamburgers and pizza. I would absolutely recommend to book with Guid to Iceland as this tour really gets yo to see the major attractions. We drove 1600 km in 5 days so get ready to drive :-)

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6 Day Guided Winter Tour | Highlights of South, East & North Iceland

4.9 average rating | 18 reviews

6 Day Guided Winter Tour | Highlights of South, East & North Iceland

We completed this tour in March 2018 and our tour guide was Hildigunnur(Hildi). The whole tour was an amazing experience from start to finish. Our wonderful guide Hildi was a great ambassador for her country and ensured that we not only enjoyed the trip but also received a great insight into the history, culture and geography of Iceland. Nothing was too much trouble for her as she would help us with scheduled or unscheduled stops for photos, trying local produce and understand in local folklore. The trip was well planned with convenient stops and lovely accommodation. The atmosphere which Hildi created was one of comfort and relaxation while enjoying some unbelievable scenery. We enjoyed not having to rush which we would have done if we did day tours from Reykjavik. All in all a great tour with an excellent, caring and fun tour guide.

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Wasn't sure whether a tour was the way to go but it was great. Our guide Hilmar navigated some ferocious weather expertly and then adjusted our schedule the next day when the roads closed. That let us get in all we were promised plus some bonus sites despite the delay. His stories and knowledge enhanced the trip for sure and having a driver let me concentrate on the sights. Great trip.

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Ragnheiður was a fun and great guide with an amazingly positive attitude and we enjoyed the trip immensely. She kept us very comfortable and made the most of our time with good pacing of the viewpoints and visits with plenty of rest-stops in between. The sights were all well picked and provided a wonderful view into the natural treasures of Iceland. Very happy with the tour and our wonderful guide Ragnheiður.

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2 Day Ice Cave Tour | South Coast Waterfalls & Jokulsarlon Glacier Lagoon

4.8 average rating | 195 reviews

2 Day Ice Cave Tour | South Coast Waterfalls & Jokulsarlon Glacier Lagoon

Amazing tour!! We were able to see everything listed as well as some other places since we had a bit of free time. Our driver/ guide was very knowledgable and gave us a lot of history and insight into the land and culture. Very glad we chose to do it, well worth the money

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