Guide to Iceland Affiliate Terms and Conditions

These Affiliate Terms and Conditions govern participation in the Guide to Iceland affiliate program. By joining the program, the affiliate agrees to comply with the terms below.

1. Affiliate Program

Guide to Iceland may allow selected partners, publishers, content creators, websites, agencies, and other approved parties to participate in its affiliate program. Affiliates may promote Guide to Iceland products and services using approved affiliate links, tracking links, or other materials provided or approved by Guide to Iceland.

Guide to Iceland reserves the right to approve, reject, suspend, or terminate any affiliate’s participation in the program at its sole discretion.

2. Commission Rate

The starting commission rate for affiliates is 5% of the eligible net booking value, unless otherwise agreed in writing.

Commission is calculated only on eligible bookings that are successfully completed, paid for, and not cancelled, refunded, charged back, disputed, or otherwise invalidated.

Guide to Iceland covers applicable payment processing fees related to the customer’s transaction. Such payment fees will not be charged to the affiliate.

3. Commission Tracking and Cookie Duration

Affiliate links are tracked for 30 days after a user clicks on the affiliate link.

If the user makes one or more eligible bookings within 30 days of clicking the affiliate link, the affiliate may be eligible to receive commission on all eligible bookings made by that user during that 30-day period, even if the user originally clicked only one affiliate link or one specific product link.

For example, if a user clicks an affiliate link to one tour but then books several tours, activities, vacation packages, rental cars, hotels, or other eligible Guide to Iceland products within the 30-day tracking period, the affiliate may receive commission on all eligible bookings, subject to these Terms and Conditions.

If the user clicks multiple affiliate links before completing a booking, Guide to Iceland’s tracking system will determine attribution. Guide to Iceland’s tracking records shall be the final basis for determining whether a commission is payable.

4. Commission Increases

Any increase in commission rate is entirely at the discretion of Guide to Iceland.

Commission increases may be considered based on affiliate performance, including but not limited to:

Number of referred bookings
Booking value generated
Quality of traffic
Conversion rate
Brand alignment
Compliance with these Terms and Conditions
Long-term partnership value

Affiliates are not automatically entitled to a higher commission rate, regardless of sales volume or performance. Any change to commission rates must be confirmed by Guide to Iceland in writing.

5. Eligible Bookings

A booking is eligible for commission only when:

The booking was made through a valid affiliate link or approved tracking method
The booking was successfully paid for by the customer
The service has been rendered
The booking has not been cancelled, refunded, disputed, or charged back
The affiliate has complied with these Terms and Conditions

No commission is payable on fraudulent bookings, self-referrals, test bookings, duplicate bookings, bookings made using unauthorized methods, or bookings generated in breach of these Terms and Conditions.

6. Payment Timing

Commission payments are made only after the relevant travel service has been rendered.

Payments will not be processed earlier than 7 days after the service has been rendered. This period allows Guide to Iceland to verify that the booking was completed and that no cancellation, refund, dispute, or other issue affects the commission.

Guide to Iceland may delay payment if additional verification is required.

7. Invoicing Requirements

Affiliates must send a valid invoice to Guide to Iceland in order to receive payment.

The invoice must include all information reasonably required by Guide to Iceland, including but not limited to:

Affiliate name or company name
Address
Tax identification number, VAT number, or equivalent, where applicable
Invoice number
Invoice date
Payment details
Commission amount being invoiced
Any other information required by applicable law or requested by Guide to Iceland

Guide to Iceland is not responsible for delayed payments caused by missing, incorrect, or incomplete invoice information.

Affiliates are responsible for determining and paying any taxes, duties, or other charges that apply to commission payments received from Guide to Iceland.

8. Payment Method

Payments will be made using the payment method approved by Guide to Iceland. Guide to Iceland may request additional information from the affiliate to process payments.

Any bank fees, currency conversion costs, intermediary bank charges, or similar costs charged to the affiliate by third parties are the responsibility of the affiliate, unless otherwise agreed in writing.

9. Cancellations, Refunds, and Chargebacks

If a booking is cancelled, refunded, partially refunded, charged back, disputed, or otherwise reversed, no commission will be payable on the affected amount.

If commission has already been paid on a booking that is later cancelled, refunded, charged back, or disputed, Guide to Iceland may deduct the corresponding amount from future payments or request repayment from the affiliate.

10. Affiliate Responsibilities

Affiliates must promote Guide to Iceland in a lawful, honest, and professional manner.

Affiliates must not:

Make false, misleading, or exaggerated claims about Guide to Iceland or its products
Misrepresent prices, availability, discounts, cancellation policies, inclusions, or service details
Use spam, unsolicited messages, misleading ads, or deceptive marketing practices
Bid on Guide to Iceland brand terms in paid search advertising without prior written approval
Use Guide to Iceland trademarks, domain names, or brand assets in a way that may confuse customers
Create websites, ads, social media accounts, or materials that impersonate Guide to Iceland
Use cookie stuffing, forced clicks, hidden links, bots, fake traffic, or any other manipulative tracking methods
Generate bookings through fraudulent, abusive, or unauthorized means

Affiliates are responsible for ensuring that their promotional activities comply with all applicable laws, advertising rules, privacy rules, platform policies, and disclosure requirements.

11. Marketing Materials and Brand Use

Guide to Iceland may provide affiliates with logos, links, images, banners, text, or other marketing materials.

Affiliates may only use Guide to Iceland brand assets in a way that has been approved by Guide to Iceland. Guide to Iceland may require affiliates to remove or change any promotional material at any time.

All intellectual property rights in the Guide to Iceland brand, website, content, trademarks, logos, and materials remain the property of Guide to Iceland or its licensors.

12. Disclosure Requirements

Affiliates must clearly disclose their affiliate relationship with Guide to Iceland where required by law, platform rules, or advertising standards.

Such disclosures must be clear, visible, and understandable to users.

13. Reports and Tracking

Guide to Iceland may provide affiliates with access to reports showing clicks, bookings, commissions, and related performance information.

Guide to Iceland’s internal tracking and reporting systems shall be the authoritative source for calculating commissions. While Guide to Iceland will make reasonable efforts to ensure accurate tracking, it is not responsible for tracking failures caused by technical issues, user browser settings, ad blockers, incorrect link usage, or actions outside Guide to Iceland’s control.

14. Program Changes

Guide to Iceland may change, suspend, or discontinue the affiliate program at any time.

Guide to Iceland may also update these Terms and Conditions, commission rates, payment rules, tracking rules, or eligibility requirements. Continued participation in the affiliate program after changes are made constitutes acceptance of the updated terms.

15. Termination

Either party may end the affiliate relationship at any time.

Guide to Iceland may immediately suspend or terminate an affiliate’s participation if the affiliate breaches these Terms and Conditions, engages in fraudulent or misleading activity, harms the Guide to Iceland brand, or acts in a way that Guide to Iceland considers inappropriate or damaging.

Upon termination, the affiliate must stop using Guide to Iceland affiliate links, tracking links, brand assets, and promotional materials.

Commission earned before termination may be paid if the bookings are valid, eligible, completed, and compliant with these Terms and Conditions. Guide to Iceland may withhold payment for any commissions connected to suspected fraud, abuse, breach of terms, or disputed activity.

16. Limitation of Liability

Guide to Iceland is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or loss of business opportunity arising from participation in the affiliate program.

Guide to Iceland does not guarantee that the affiliate program, tracking system, website, links, or reports will always be available, uninterrupted, or error-free.

17. Independent Relationship

The affiliate is an independent contractor and not an employee, agent, partner, joint venture, or legal representative of Guide to Iceland.

The affiliate has no authority to make commitments, representations, warranties, or agreements on behalf of Guide to Iceland.

18. Confidentiality

Affiliates may receive non-public information from Guide to Iceland, including commission terms, performance data, business information, or technical information.

Affiliates must keep such information confidential and may not disclose it to third parties without Guide to Iceland’s prior written consent, unless required by law.

19. Governing Law

These Terms and Conditions shall be governed by the laws of Iceland, unless otherwise required by applicable law or agreed in writing.

Any disputes arising from or relating to the affiliate program shall be handled by the competent courts of Iceland, unless otherwise agreed in writing.

20. Contact

Questions, invoices, and affiliate-related communications should be sent to the contact details provided by Guide to Iceland.

By participating in the Guide to Iceland affiliate program, the affiliate confirms that they have read, understood, and agreed to these Terms and Conditions.