Yiyun Jie
The ice cave is beautiful, even in April, which is on the tail of the season! I am sure it would have been even better during the prime winter time! Elie is the BEST! He was kind, professional, and energetic! He went out of his way to help my cranky 8-year old and us (clearly stressed parents). Super knowledgeable about what he does, share his passion with the group, runs his group super efficiently (yet friendly), pass out great tips, even helped us taking pictures and videos! The manage team was great too! We actually missed our original tour, because I got the parking lot mixed up! The customer service was able to help me rescheduled for the next day, which was very much appreciated!













