Alamo

I had a very good experience with Alamo at Keflavík Airport (KEF). One thing to know when you arrive is that the front desk is not located inside the airport. Instead, there is an Alamo representative holding a sign outside who will guide you to the shuttle bus. The rental office is only about 5 minutes away and, conveniently, Alamo is the first stop after leaving the airport. At the office, I was assisted by Marcin. He was efficient, clear, and straight to the point, without the unnecessary complications or sales pressure you sometimes experience with other rental agencies. I made my reservation through Booking.com, and the whole process was smooth. The SUV assigned to me was clean, in great condition, and I had absolutely no issues with it during the 15 days I drove around Iceland. Returning the vehicle was just as easy. I arrived around 5:00 AM and was assisted by Michael. The inspection was quick and straightforward, with no unnecessary complications. I also chose to pay for the fuel through Alamo, which was considerably cheaper and saved me the trouble of finding a gas station before returning the car. I definitely recommend this option. Another important detail for anyone with an early flight: the shuttle bus to the airport starts running at 5:00 AM. Since Alamo is the first pickup stop, you should have no problem finding a seat or space for your luggage. This is a big plus, because by the third rental-car stop the bus was already completely full. The total ride back to the airport took around 15 minutes because of the additional stops. Overall, my experience with Alamo KEF was excellent from pickup to return: efficient service, no surprises, a reliable and clean vehicle, and a very convenient shuttle setup. After 15 days driving around Iceland without a single issue, I would definitely rent from them again.

I had an excellent experience with Alamo, thanks to Damjan. From the very beginning, he was professional, friendly, and genuinely took the time to understand all of our needs and concerns. They made the entire rental process smooth and stress-free, explaining everything clearly and making sure we were comfortable with every detail. What we appreciated the most was his exceptional customer service and flexibility—he even waived the fee for adding a second driver, which was a very kind gesture and greatly appreciated. All employees are a real credit to the Alamo team. If you're renting a car, I highly recommend asking for them. Thank you for making our experience so easy and enjoyable!

Really smooth car rental experience at Reykjavik Airport. Pickup was quick and easy, the car was clean and basically brand new, and the staff were incredibly friendly and helpful. Everything was transparent, straightforward, and fast. Drop-off was just as easy and hassle-free. Since we returned the car later in the evening, they even gave us a ride to the airport, which was a really nice touch. Overall, excellent service and exactly what you’d expect from a great car rental company. Highly recommended!

⭐⭐⭐⭐⭐ We had an absolutely fantastic experience renting our car at Enterprise at Keflavík Airport, and a huge part of that was because of Pawel. Pawel truly went above and beyond to make our experience easy, smooth, and enjoyable. He was incredibly friendly, helpful, professional, and genuinely cared about making sure everything was taken care of. You could tell that he takes pride in his work and in helping customers. Travel can sometimes be stressful, especially when you're picking up a rental car in another country, but Pawel made the entire process feel effortless. He was patient, welcoming, and went the extra mile to make sure we were comfortable and had everything we needed. Enterprise is very lucky to have someone like Pawel representing them. He was fantastic, and we would absolutely rent from Enterprise at Keflavík Airport again! Thank you, Pawel, for making our Iceland trip start off on such a great note! 🇮🇸🚗