Debbie Lee
Thor was extremely personable and helpful from the initial point of contact. We spoke on the phone and exchanged plenty of emails regarding our expectations for the private tour of Golden Circle and Southern region of Iceland. Not once did I feel rushed or forced to make a decision and even when I was facing issues with payment, Thor was immensely patient and thoughtful to support me in solving the issue. Days before departure, I was also given information about the weather in Iceland to help me prepare better. We're a family of 5 adults and Thor arranged for Hugi to be our guide for the tour. It was obvious very early on that he enjoys what he does and that the trip from that point on was going to be very interesting. A private tour gave us (or Hugi mostly, as we gave him complete freedom to do what he does best) the opportunity to shuffle the itinerary according to time/weather and chance encounters. For example, we took an unscheduled detour to greet some Icelandic horses that were grazing in a very picturesque area. Hugi made sure we were cozy and entertained (with live music at one point) throughout the trip and he quickly became more friend than just a guide. He possesses a wealth of knowledge, always eager to share information on Iceland, its history, culture and stories. We were glad we listened to Thor's recommendation of a cottage with a hot tub as that was a surreal experience sitting outside in the tub, looking up at a sky full of stars and northern lights, surrounded by a snowy landscape. Towards the end of the trip, Thor called and personally made sure we were alright and having a great time. When we had to unexpectedly change the final item on our agenda, he did not hesitate and immediately supported in making sure we had all the right resources to ensure our comfort. We had a fantastic trip and thanks to this great experience, we are already planning to come back to Iceland and will definitely engage Thor and his brilliant team to help us plan more great Icelandic adventures!