
Susendar Muthukumar
We had a great experience with North Ice, the company that led our glacier hike tour! The guides were very knowledgable, and it was clear that their first priority was our safety and making sure we had a good experience. We also appreciated how Guide to Iceland offers so many different great tour options in one easy-to-use interface. The only negative was that the information about this tour provided on the Guide to Iceland website lacked certain details about that trip that would have been really helpful to us. These include specific directions to bring food and water (though we assumed we'd need to), and the meet-up location. The website made it seem like the tour included a pick-up from Reykjavik, while in reality, it was only after following up with Guide to Iceland support that we learned we needed to meet the tour in Arnarstapi. As a result of this, we ended up needing to pay more money to book an alternate hotel for the night after the hike. We would encourage Guide to Iceland to update their website to ensure others don't experience the same confusion.