Covid-19 Information & Support

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Here at Guide to Iceland, we’re committed to ensuring the safety and welfare of those enjoying our experiences. On this page, you can find information regarding COVID-19 and what impact it may have on your travel plans when visiting Iceland.

Is it safe to travel to Iceland now?

In May, Iceland was able to flatten the curve and almost entirely eliminate COVID-19 from the country.

Since opening the border on June 15th, there have been new cases, mostly from Icelanders arriving from abroad. As a result, the government has tightened social distancing rules again to keep Iceland safe. Testing and tracing remain a strength in Iceland.

But we’d still recommend that you download the tracking app during your stay so you can help keep both yourself and Iceland safe.

Are there any travel restrictions to Iceland? What is the arrival policy at the Icelandic border?

As of June 15, 2020, the Icelandic government has lifted all travel restrictions for residents in the EU/Schengen Area. People living in Germany, Denmark, Norway, Finland, Greenland, and the Faroe Islands, can enter Iceland without any restrictions and without taking a test.

On August 14, 2020, the Icelandic government updated its border policy. From August 19, 2020, everyone arriving in Iceland must quarantine for 5 to 6 days after a border screening which costs 9,000 ISK when paid for during pre-registration. It will cost you 11,000 ISK if paying for a test on arrival.

Following your 5-6 day quarantine, you are required to take another test free of charge at a local health centre. If you test negative after the quarantine period, you can travel freely in the country. Those born in 2005 or later are exempt from the COVID-19 screening and quarantine rules.

For more details on the border policy, you can check the official website here.

What if I test positive on arrival? Can I get a full refund?

Yes. If you purchase a day tour, multi-day tour, or rent a car on Guide to Iceland, but test positive on arrival to Iceland, you will get a full refund. If you purchase a self-drive tour or guided tour package along with the cancellation insurance, you will also get a full refund. The cancellation insurance is available for purchase during the booking process while you book your trip.

Alternatively, you can choose to reschedule your trip to another date.

To cancel and get the full refund after arrival, please contact us via email with your booking details and your test result within 4 hours after you receive the test result.

What if my flights get cancelled? Can I get a full refund?

Yes. If you purchase a day tour, multi-day tour or rent a car on Guide to Iceland, but your flight to Iceland gets cancelled, you will get a full refund. If you purchase a self-drive tour or guided tour package along with the cancellation insurance, you will also get a full refund. The cancellation insurance is available for purchase during the booking process while you book your trip.

Alternatively, you can choose to reschedule your trip to another date.

To cancel and get the full refund after arrival, please contact us via email with your booking details and your flight cancellation confirmation before your scheduled flight departure time.

Will my booking still go ahead?

Yes, your reservation will go ahead as planned. We have made sure that our customers experience as little disruption as possible.

Can I book after I arrive?

Yes, you can. But we highly recommend that you book in advance. If your flight is cancelled or you test positive for COVID-19 on arrival, you will get a full refund. Booking after arrival will limit your options as availability is limited in Iceland right now.

If you have further questions, please drop us an email and we will help you with your trip.

What if the service provider goes bankrupt? Will my trip be affected?

Guide to Iceland makes sure that every customer receives the services they pay for. If a customer books a service with a company that can not deliver it, then Guide to Iceland will always offer alternative options or free upgrades.

Is everything open in Iceland now?

Yes, the Icelandic government has now lifted almost all restrictions. Restaurants, cafes, bars, pubs, and places that sell food are now open until 11:00 pm. Swimming pools and gyms are now also allowed to open at 100% capacity, while Iceland’s main attraction - nature, remained open even when restrictions were in place.

Can I fly to Iceland right now?

Yes, you can find affordable flights using sites such as Skyscanner or Kiwi. Icelandair, Iceland’s flag carrier airline, now runs flights from 11 destinations including Amsterdam, Berlin, Boston, Copenhagen, Frankfurt, London, Munich, Oslo, and Zürich. 

Lufthansa resumed flights in July, while other airlines have already started flying again or are planning to soon. For example:

  • Wizz Air - now running scheduled flights from London, Vienna, Budapest and Milan.
  • Transavia - now running flights between Keflavík and Amsterdam.
  • SAS - now flying to and from Copenhagen four times a week.
  • Czech Airlines - now running flights twice a week between Keflavík and Prague.
  • Atlantic Airways - now flying between Keflavík and the Faroe Islands three times a week.

What happens if my travel plans are interrupted?

If your plans are interrupted because of flight cancellations or any other COVID-19 related reasons, Guide to Iceland will make sure that you can change your booking to any later date of your choice, free of charge. Or, you can request a refund. In short, you can never lose a booking with us.

Am I safe to make a booking with Guide to Iceland?

Yes, absolutely. We are honouring our cancellation policy fully, which you can read more about in our terms and conditions. If you choose to cancel your booking, please email us at info@guidetoiceland.is and we will process your request.

But we look forward to seeing you in Iceland!-testumþetta

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