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El trato del guía fué muy bueno y la experiencia con la aurora boreal, la cueva de hielo, el Geysir y las cascadas fué maravillosa. No pudimos realizar la caminata por el glaciar debido a las condiciones climáticas de ese día y tampoco pudimos movernos del lava center ya que todos los caminos estuvieron cerrados. El guía dijo que por no poder realizar la caminata en el glaciar nos reembolsarían lo de esa excursion.
The tour company was very helpful and accommodating. Big mention to nice travels bringing us back to our hotel and rescheduling our Snaefellsnes tour for another date when we became too carsick to participate on the original date. Their care and follow up was definitely a highlight, even though we had to miss the rescheduled date in the end. The 3 day tour was full of mist and rain so we didnt get to see auroras or much while in the bus, but our guide/driver managed to get us to all the viewpoints plus some more while there was still daylight. Ice caves were gorgeous, and shout out to Biggi in the ice caves for being an awesome guide and photographer.
The entire 5 day experience was wonderful. My friend and I joined the tour in early February this year. The first three day was spent with our guide Kris. He was very caring, thoughtful and extremely friendly. The glacier hike from my perspective was the highlight of the whole trip. We loved it and took a lot of the pictures. You really have to be there to see them with your own eyes. The second part of the trip was led by our guide Stefan. He was very knowledgeable and very sociable as well. He was talking and trying to share as much information as he could. The hotel we stayed in Snaefellness National Park was amazing. We could see the stars and the sea shores just by looking out through both of the windows. Have it not been cloudy, we would have been able to see the Northern lights! Overall, I would definitely recommend this tour if you are travelling in the winter time.