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Frequently Asked Questions

About Cruises & Shore Excursions

Cruises and Shore Excursions are tailored to cruise ship travellers who seek to experience Iceland from a different perspective. Enjoy sweeping views from Iceland's waters, and partake in on-land-tours that allow you to visit multiple attractions in a short amount of time.

1. How should I dress for a cruise to Iceland?

Warm and waterproof clothing is a must in Iceland. If you are on a cruise, this is even more important as the winds of the open seas can be very cold. If you plan on staying on deck for more than a few minutes at a time, you should consider bringing warm, wind- and waterproof clothing. Hats, mittens and good shoes should also be a part of your luggage.

2. Can I use credit cards when I'm onboard or on land?

When on land, you will be able to use credit cards for all your basic needs. Icelanders, in general, do not carry cash but prefer electronic transactions. Your ability to use credit cards onboard depends on the specific cruise you book. Some cruise ships issue special onboard cards that work similar to a cabin account during your stay.

3. Is there a dress code onboard the cruisers?

Most ships maintain a very casual dress code on board. Some cruisers, however, might demand a higher standard of dress. We recommend asking the crew or your travel operator for more information.

4. What languages are spoken onboard?

English is the primary language spoken onboard most cruise ships that port at Icelandic harbours, and German is usually a close second. Many ships offer services in English and German simultaneously.

5. Will I need a passport or a visa?

Yes, because the only valid travel document in Iceland is a passport. This also applies to citizens of Nordic and Schengen countries. If your country of residence is neither Nordic nor apart of Schengen, you might need a visa to enter Iceland.

6. How do I get to land from the ship?

This both depends on the size of the port and the vessel. Very small harbours cannot receive very large ships, and very small ships cannot dock at very large harbours. On rare instances, therefore, cruisers will use zodiac boats to transfer their passengers to land.

7. If I miss my on-land-tour because my ship was delayed, will I get a refund?

If the tour in question is explicitly listed as a 'Shore Excursion', you will be refunded should you miss it due to ship delays.

8. Will I be able to see the northern lights?

In winter, it is very likely that you will see the northern lights. They are, however, a naturally occurring phenomenon and seeing them, therefore, can never be guaranteed. In summer, the northern lights are not visible because the sky does not get dark enough for them to appear.

9. Can I get picked up at the port for my Shore Excursion?

Yes, in most cases. I Reykjavík city, however, you will have to walk a little bit to reach your tour operator because your ship will be docked in an area which is not open to the public.

10. Can I book a customised Shore Excursion?

Yes, you can! Many operators offer private excursions tailored to your interests. If you need assistance finding one, please do not hesitate to contact us.


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